CaseXellence: Low-Code IPA for Smarter Public Sector Ops

Introducing CaseXellence

CaseXellence is a powerful low-code Intelligent Process Automation (IPA) platform built specifically to empower public sector organizations in their digital transformation journey. By seamlessly integrating automation, data intelligence, and case management capabilities, it enables agencies to replace outdated systems with agile, scalable, and citizen-centric solutions.

How CaseXellence Transforms Public Services

With CaseXellence, government entities can automate end-to-end case handling processes—from application intake and eligibility assessment to decisioning, service delivery, and ongoing case monitoring. The platform unifies workflows across departments and offers a transparent, user-friendly portal for applicants, improving accessibility and trust in public programs.

Key Capabilities of CaseXellence

Real-Time Analytics & Reporting

Process Mining & Optimization

End-to-End Workflow Automation

Dynamic Rules Engine

Collaborative Task Management

Citizen Interaction History Tracking

Rapid Development via Low-Code Tools

Seamless System Integration

Applications Across the Public Sector

Emergency Rental Assistance

Homeowner Recovery Programs

Student Financial Aid Administration

Utility and Housing Support Services

Unified Eligibility Determination

Child Welfare and Foster Care Management

ADAP and Healthcare Case Coordination

Legal Case Management for Prosecutors and Defenders

Public-Facing Legal and Citizen Portals

Smart Case Intake and Routing

Automated Scheduling & Notifications

Licensing and Permit Processing

Business Registration Platforms

311 Service Request Management

Volunteer and Community Engagement Systems

Digital Citizen Self-Service Portals

• About the Developer

  CaseXellence is developed by Speridian Technologies, a leader in digital transformation solutions for the public sector.

Common Questions About CaseXellence

What is CaseXellence?

CaseXellence is a low-code IPA platform designed to help public agencies modernize legacy operations through intelligent automation and unified case management.

How does CaseXellence improve government operations?

It streamlines complex workflows, reduces manual effort, enhances decision accuracy, and provides real-time visibility into program performance and citizen needs.

What are the core features?

The platform includes analytics, process discovery, rule-based automation, collaboration tools, historical context tracking, low-code development, and robust integration capabilities.

Who benefits from using CaseXellence?

Government departments, social service agencies, housing authorities, education boards, legal offices, and public safety organizations all gain efficiency and service quality improvements.

Which programs can leverage CaseXellence?

It supports critical initiatives such as financial aid, housing assistance, child welfare, licensing, business services, non-emergency response, and more.

Is the platform secure and compliant?

Absolutely. CaseXellence supports FedRAMP-compliant cloud deployments and adheres to strict standards including PCI, NIST, and ADA requirements.

Does it include fraud detection capabilities?

Yes, the platform integrates advanced identity verification and fraud prevention tools to safeguard public funds and ensure program integrity.

What are the advantages of adopting CaseXellence?

Agencies experience faster processing times, improved compliance, enhanced citizen engagement, reduced operational costs, and data-driven policy insights.

How do I begin with CaseXellence?

Start by booking a personalized demo to explore how CaseXellence can be tailored to your agency’s unique challenges and goals.