FAQ about EasyTranscribe
What exactly is EasyTranscribe?
It’s a tool that converts audio and video content into transcripts, SRT files, VTT files, and captioned videos.
How do I start using EasyTranscribe?
Just upload your media file, and our robust AI technology will transform it into text format effortlessly.
How can I ensure the highest quality transcription?
Our AI models are engineered for precision, but high-quality audio and clear enunciation significantly enhance results.
Is multilingual support available?
Absolutely! Our models are trained across multiple languages, accommodating diverse linguistic needs within a single transcription.
Is there a refund policy?
We offer refunds if you face technical difficulties or are dissatisfied with the transcription output. Contact our support team for assistance.
What happens if my transcript isn't delivered?
If any issues arise, don’t hesitate to contact our support staff who will assist in resolving the problem and delivering your transcripts.
Are uploaded media files retained after processing?
Your privacy is our priority. Uploaded media files are deleted immediately after processing to ensure confidentiality.
Do the models learn from my data?
No, our models are pre-trained on extensive datasets to maintain high performance and adaptability without utilizing user-submitted data.
