Stylo: AI Assistant : Translate, Predict, Escalate, Craft Replies

Introducing Stylo: Your AI-Powered Support Assistant

Stylo is an advanced AI assistant designed to elevate the customer support experience. It assists support teams by offering actionable insights into where time can be utilized most effectively. Key functionalities include automatic ticket translation, prediction of customer satisfaction levels, real-time identification of urgent or upset customers, and crafting personalized responses for every ticket. Stylo seamlessly integrates with Zendesk, enabling multilingual AI support.

Getting Started with Stylo

To harness the power of Stylo, begin by integrating it into your Zendesk system. Once set up, Stylo will appear in each Zendesk ticket, providing AI-driven support for agents. It can analyze incoming customer inquiries, produce tailored responses, translate tickets across languages, forecast customer sentiment, and flag critical issues requiring immediate attention. Test its capabilities by inputting a real customer query to view the suggested response.

Key Features of Stylo

Personalized Responses

Multilingual Ticket Translation

Sentiment Prediction Without Surveys

Real-Time Escalation of Critical Tickets

Seamless Zendesk Integration for Global Support

Practical Applications of Stylo

Boost Customer Satisfaction and Response Efficiency

Streamline Team Operations by Highlighting Knowledge Gaps

Prevent Negative Feedback Through Proactive Issue Resolution

Enhance Support Quality with Precise Sentiment Analysis

• Contact Stylo for Support

  For more contact options, visit the contact page(https://styloscores.zendesk.com/hc/en-us/requests/new).

• About Stylo Company

  Company Name: Stylo, Inc.

  Learn more about Stylo at the about us page(https://www.askstylo.com/about).

• Stylo Pricing Details

  Explore pricing options at https://www.askstylo.com/pricing.

FAQ About Stylo

What Exactly is Stylo?

Stylo is an AI tool that enhances customer support by recommending optimal time allocation strategies. It provides features such as automated ticket translations, sentiment analysis, escalation alerts, and unique reply generation. Stylo integrates with Zendesk for multi-language support.

How Can I Begin Using Stylo?

Begin by integrating Stylo with your Zendesk platform. Once integrated, Stylo will assist agents within each ticket by analyzing content, generating replies, translating messages, predicting customer sentiment, and highlighting priority tickets. Simply insert a live customer message to observe Stylo's recommendations.

How Does Stylo Function?

Stylo processes customer communications from Zendesk tickets using AI technology. It generates individualized responses, translates between languages, predicts customer satisfaction, and flags high-priority tickets instantly.

Is Zendesk Integration Available for Stylo?

Yes, Stylo supports integration with Zendesk, offering AI assistance directly within each ticket. This allows agents to handle queries efficiently across multiple languages.

What Are the Costs Associated with Stylo?

Stylo charges $10 per agent monthly.

Which Are the Primary Features of Stylo?

Stylo’s primary features involve creating individualized replies for each ticket, facilitating multilingual communication, predicting customer satisfaction, and identifying high-urgency tickets in real-time.

What Scenarios Benefit From Stylo?

Stylo aids in enhancing customer satisfaction and reducing response times, managing support teams more effectively by uncovering knowledge deficiencies, addressing customer concerns proactively before they escalate, and improving support through accurate sentiment evaluation.