Viqal transforms guest experiences with advanced virtual concierge services. Enhance hotel stays by providing instant, personalized assistance 24/7. Elevate hospitality effortlessly.
86% of users reported increased productivity after just one week
Viqal is an advanced virtual concierge platform tailored specifically for hotels. It offers a seamless, personalized experience to guests by automating routine inquiries and interactions.
Getting started with Viqal is straightforward. Within just one hour, you can set up the system through a few simple steps: registration, PMS connection, customization, testing, and ongoing support from their dedicated team.
For any customer service-related queries, please reach out to the Viqal support team via email at [email protected].
The company behind Viqal is Localpepper B.V., headquartered in Amsterdam, The Netherlands. Their address is Barbara Strozzilaan 201, 1083HN, Amsterdam. For more details about the company, visit their about us page.
Explore Viqal's pricing plans by visiting their pricing page.
Viqal is a virtual concierge solution designed exclusively for hotels to enhance guest interaction and streamline operations.
Set up within an hour includes registering, connecting your Property Management System (PMS), customizing settings, testing functionalities, and receiving ongoing support.
Implementation typically takes less than an hour if Viqal is already integrated with your PMS. New integrations may require additional time, usually 2-4 weeks.
Viqal excels by fully automating guest communications without manual intervention, integrating smoothly with hotel systems, and offering multi-language support in over 130 languages.
Absolutely! Viqal integrates effortlessly with various hotel systems and platforms, including PMS. If your specific PMS isn't listed, simply request integration, and we'll handle it.
Adding Viqal enhances your tech stack by enabling natural conversations via WhatsApp, welcome messages, booking changes, room upgrades, feedback collection, staff forwarding, amenities management, and early online check-ins.
Data security and privacy are top priorities for Viqal. They adhere to industry standards like GDPR, encrypting all data both in transit and at rest, while conducting regular audits to ensure protection against breaches.
Viqal offers extensive support and training throughout the implementation process. This includes a dedicated integration specialist, round-the-clock technical assistance, and continuous updates to maximize the platform’s effectiveness.